CZAPKA 4X3203

5.10.15 e-store makes available the following payment methods:

1. Payment in advance

- Electronic transfer

- Payment by card

- PayPal Account

- Payment in instalments (within PayU)

2. Cash on Delivery payment (available only on the territory of Poland)

If you are a consumer (i.e. an individual entering a legal act with the entrepreneur, not directly related to your business or professional activity), you have the right to cancel the sales agreement within 14 days without specifying the reason. The deadline for order cancellation expires 14 days after the day on which the consumer entered into ownership of the items or on which a third party other than the transport company and indicated by the consumer entered into ownership of the items.

In order to execute the right to cancel the agreement, the consumer must inform us about the intent (KOMEX S.A. ul Bysławska 82, 04 – 993 Warsaw, obsluga@51015kids.eu, tel.: + 48 22 647 88 63, fax: +48 22 647 88 56) to cancel the sales agreement in the form of an definite statement (for example, a note sent by post, using a fax or e-mail).
The consumer may also use the form of agreement cancellation (it can be downloaded here), however, it is not obligatory.

The consumer may also use the document prepared for the purpose by KOMEX S.A. and attached to the delivery containing the ordered goods.
In order to meet the deadline for agreement cancellation, it is enough to send the information regarding execution of the right to cancel the agreement before the deadline for agreement cancellation.

Effect of agreement cancellation
In case of cancelling this agreement, the consumer will be refunded all payment paid to us, including shipment costs of the goods (excluding additional costs resulting from the manner of delivery selected by the consumer other than the cheapest manner of delivery offered by us), immediately, and in any case not later than 14 days after the day on which we were informed by your decision of executing the right to cancellation of this agreement. The payment will be returned using the same method of payment that was used in the original sales transaction, unless the consumer clearly agreed to another solution; in any case, you will not bear any additional costs related to this return. We can wait with returning the payment until obtaining goods or the return proof is sent back to us, depending on which of the events takes place earlier.

Please send the goods or provide it to one of the following addresses, immediately, and in any case not later than 14 days since the day on which we were informed about cancellation of this agreement. The deadline is met if you send us the goods back before the deadline of 14 days.

- if the goods are sent using services of Post Office, to the address:

5-10-15
Skrytka pocztowa nr 37
62-056 Komorniki

- if the goods are sent using services of a courier or if another method of sending back or returning the goods, to the address:

ARVATO – Dział Zwrotów 5-10-15
ul. Kolejowa 150,
62-064 Plewiska

Only the direct costs of goods return will have to be paid. The consumer shall be responsible only for decrease in value of items resulting from using it in a manner different than it was required to discover their character, features and functioning.